Overview
BMC Helix ITSM is an enterprise IT service management platform offering ITIL 4-certified processes, AIOps capabilities, and cognitive automation for large-scale IT operations. It supports large IT organisations in regulated industries requiring enterprise-grade ITSM with strong ITIL alignment and cognitive automation.
Incident Management
Yes
Service Request Management
Yes
Change Management
Yes
CMDB
Yes
Features
5 itemsIncident Management
Yes
Service Request Management
Yes
Change Management
Yes
CMDB
Yes
SLA Management
Yes
Pricing
Pricing Snapshot
Custom quote
Pricing details are summarized from the current product dataset. Check the vendor website for final quotes, plan structure, and regional availability.
Frequently Asked Questions
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