ITSM Software

    IT service management platforms for incident management, service desk, change management, and ITIL-aligned IT operations.

    5 products

    Products in this Category

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    BMC Helix ITSM logo
    #1

    BMC Helix ITSM

    BMC Software

    BusinessApplication
    Cloud, Web Browser

    BMC Helix ITSM is an enterprise IT service management platform offering ITIL 4-certified processes, AIOps capabilities, and cognitive automation for large-scale IT operations.

    Incident ManagementService Request ManagementChange Management

    Pricing

    Custom quote

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    Freshservice logo
    #2

    Freshservice

    Freshworks

    BusinessApplication
    Cloud, Web Browser

    Freshservice is a cloud-based ITSM platform known for its modern user interface, fast deployment, and AI-powered service desk features designed for IT teams of all sizes.

    Incident ManagementService Request ManagementChange Management

    Pricing

    Custom quote

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    Jira Service Management logo
    #3

    Jira Service Management

    Atlassian

    BusinessApplication
    Cloud, Web Browser

    Jira Service Management is a modern ITSM platform from Atlassian that combines IT service desk capabilities with DevOps toolchain integration for teams using Jira Software and Confluence.

    Incident ManagementService Request ManagementChange Management

    Pricing

    Custom quote

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    ManageEngine ServiceDesk Plus logo
    #4

    ManageEngine ServiceDesk Plus

    ManageEngine

    BusinessApplication
    Cloud, Web Browser

    ManageEngine ServiceDesk Plus is an ITIL-ready IT service desk and asset management software combining helpdesk, CMDB, and ITIL modules at a competitive price point.

    Incident ManagementService Request ManagementChange Management

    Pricing

    Custom quote

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    ServiceNow ITSM logo
    #5

    ServiceNow ITSM

    ServiceNow

    BusinessApplication
    Cloud, Web Browser

    ServiceNow ITSM is a leading enterprise IT service management platform providing incident, problem, change, and request management on a unified cloud platform with AI-powered automation.

    Incident ManagementService Request ManagementChange Management

    Pricing

    Custom quote

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